Senior Officer – Social Media & Web
1. POSITION VACANT: Senior Officer – Social Media & Web, Ipas Development Foundation, New Delhi
2. ORGANIZATION BACKGROUND:
Ipas Development Foundation (IDF) has been working in India since 2001 to strengthen the sexual and reproductive health (SRH) ecosystem. In close collaboration with national and state governments, and through partnerships with public health systems and civil society organisations, IDF works to enhance access to comprehensive abortion care and choice-based contraception.
The organisation’s interventions reach over 500,000 women and girls annually, contributing to improved health outcomes and expanded reproductive choice.
IDF has been consistently recognized among India’s Best NGOs to Work For by the Great Place to Work Institute since 2017 and has also been honoured as a Social Impact Icon. The organization has featured five times in the prestigious list of India’s Great Mid-Size Workplaces and has been recognized as one of India’s Best Workplaces for Women for three consecutive years.
For more information about IDF, please visit: https://www.ipasdevelopmentfoundation.org/
3. JOB DESCRIPTION/ RESPONSIBILITIES:
IDF is seeking to recruit a Senior Officer – Social Media & Web to support the organisation's communication and visibility efforts, working closely with the Chief Strategy and Development Officer to manage social media platforms, develop engaging content, and ensure consistent organisational messaging.
The role calls for a strong storyteller and creative communicator who can understand technical and programmatic work and translate it into clear, compelling and audience-appropriate stories and communication collateral for a social impact organisation.
In addition to managing IDF's social media, the incumbent will work closely with program teams to provide creative assistance for events, and will be responsible for ensuring that the organisation's creative assets are organised for use.
Key Responsibilities:
A. Social Media Management:
(1) Develop and implement the organization's social media content calendar across platforms;
(2) Ideate, create, edit, and publish engaging content, including graphics, short videos, carousels, and written posts;
(3) Translate technical and programmatic information into audience-friendly social media content;
(4) Monitor social media performance and recommend improvements based on analytics and trends;
(5) Stay updated on emerging digital communication trends and identify opportunities to strengthen the organization's online presence.
B. Website and Organizational Communications:
(1) Manage and regularly update the organization's website to ensure content is current, accurate, and engaging;
(2) Support in development of communication materials such as annual reports, emailers, brochures, and other knowledge products;
(3) Coordinate with external vendors and designers as required;
(4) Support internal teams in executing communication activities for workshops, conferences, and other events like promotional materials, social media coverage, and post-event communication products.
C. Knowledge Management:
(1) Maintain the organization's repository of communication assets, photographs, videos, templates, and branding resources;
(2) Ensure adherence to organizational branding and communication guidelines.
4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:
Qualifications:
Postgraduate or Graduate in Mass Communication, Journalism, Communications, Public Relations, English, or a related field.
Experience:
(1) 1-3 years of relevant experience in communications, preferably with a development organization, NGO, public health organization, or social sector institution;
(2) Excellent writing, editing, and storytelling skills in English; proficiency in Hindi is desirable;
(3) Demonstrated experience managing organizational social media accounts and digital content;
(4) Experience using content creation and design tools such as Canva and Adobe Creative Suite (or equivalent);
(5) Familiarity with website content management systems (e.g., WordPress) is desirable;
(6) Basic photography and video editing skills will be an advantage.
Key Competencies:
(1) Strong written and verbal communication skills;
(2) Good understanding of social media platforms, digital communication and audience engagement, including familiarity with platform-specific content formats, trends and analytics;
(3) Creativity with an eye for visual storytelling and digital engagement;
(4) Ability to manage multiple priorities and work within tight timelines;
(5) Strong interpersonal skills and ability to collaborate with multidisciplinary teams;
(6) Attention to detail and commitment to high-quality communication products;
(7) Proactive, adaptable, and solution-oriented approach to work.
The ideal candidate will be a creative, hands-on social media and digital communications professional, preferably with experience managing social media platforms and website content for a social impact organisation.
S/he should be a quick learner with the ability to grasp organisational priorities, programme activities and technical information and translate them into engaging, accurate and platform-appropriate written, visual and multimedia content for diverse audiences.
The role will suit someone who has a strong passion for communications, a creative mindset, strong execution skills, and a genuine interest in using their skills to contribute to social change.
6. COMPENSATION OFFERED:
The gross compensation budgeted for the position is up to Rs. 8.5 lacs per annum. The offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history.
7. LOCATION: New Delhi
8. REFERENCE: SO-SMW-IDF
9. CONTACT INFORMATION:
Team SAMS
Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar
New Friends Colony, New Delhi 110 025
Phone Nos.: 011- 4081 9900; 4081 9926
10. APPLICATION PROCESS:
Eligible candidates interested in this position are requested to apply online by or before September 4, 2026
Shortlisted candidates will be required to share a portfolio or suitable samples of their social media, web and digital communication work as part of the selection process.
Due to the urgency of the position, applications will be reviewed on a rolling basis, and interviews may be scheduled prior to the closing date. Candidates are encouraged to apply at the earliest.
